FAQ
Where Indian Art and Artists Co-exists in this Digital world through,
Corporate Giftings 🛍️ | Workshops 🧑🏻‍🎨| Handmade Products🪅 |
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How do I place the order

You can choose from the wide range of products available at Truly Tribal’s online store. Once chosen, kindly add the item to the cart and proceed to checkout. On the checkout page, you will be asked for further details including delivery address, payment options, and more for your convenience.

What are the payment options?

During the time of checkout after placing an order, you have two options to complete the payment process including Credit Card, Debit card,  UPI, GPay, Paytm and bank transfer. All necessary details would be available on the same page.

What is your return policy?

We do allow a return on certain products, only in special cases. For detailed information, kindly visit here.

Do you sell gift cards?

This will be available very soon

 

Do we need to pay GST apart from the product price while buying

All prices listed on our website already include GST, so no, you do not need to pay any extra tax apart from the product price.

How does shipping happen at Truly Tribal?

We have tied up with several reputed shipping agencies across India and abroad for safe dispatch of your order anywhere across the globe.

What are the shipping charges for a product?

Shipping/ delivery charges may vary for each product listed on the website, it also depends upon the delivery location where the parcel needs to be dispatched

How can I check the status of my order?

When you place an order, then you get the shipping details. Shipping details along with tracking details will be sent to your communication address.